At TechMatched, we are committed to providing our customers with a seamless and secure shopping experience. To ensure transparency, quality service, and accountability, we encourage all customers to engage with us exclusively through our official communication channels. This policy outlines the limitations of liability when dealing with representatives outside these authorized platforms.

1. Authorized Communication Channels

Customers must use the following official TechMatched channels for any inquiries, transactions, or support requests:

• TechMatched website: www.techmatched.pk
• Official support email: support@techmatched.pk
• Customer service: 0311-0688324
• Official social media accounts: Instagram, Facebook, TikTok
• WhatsApp Sales: 0311-0688324 
• Peripherals & After Sales Support WhatsApp: 0339-2002532

By using these authorized channels, we can guarantee a secure and transparent experience.

2. Discouraging Direct Representative Interactions

TechMatched strictly advises against direct communication with company representatives, whether through personal email, phone numbers, social media profiles, or other informal channels. For your protection, please refrain from engaging in transactions or discussions outside of TechMatched’s official platforms.

3. No Liability for Unauthorized or Informal Interactions

TechMatched will not entertain any claims, disputes, or issues that arise from direct dealings with representatives outside of our authorized channels. Specifically:

• Claims related to transactions, advice, or commitments made through private, personal, or non-official channels (e.g., direct phone calls, personal emails, social media chats) will not be entertained.
• TechMatched holds no responsibility for offers or promises made by representatives outside of authorized platforms, including product discounts, warranties, or services.
• Customers acknowledge that engaging with TechMatched personnel outside the approved communication means waives any right to future claims, refunds, or resolutions related to such interactions.

4. Formalizing Interactions

All agreements, transactions, and services must be finalized through TechMatched’s official platforms to be considered valid. This ensures that our customers receive the highest standards of service, and any issues can be promptly and properly addressed.

5. Waiver of Claims

In the event that a customer chooses to engage directly with a TechMatched representative through personal or unofficial channels, they waive the right to make any future claims against TechMatched. TechMatched will not be liable for:

• Unauthorized transactions made between the customer and a representative.
• Misinformation or misrepresentation provided outside of official communication platforms.
• Any financial loss, damage, or dissatisfaction resulting from such interactions.

6. Resolution of Issues

TechMatched will only address complaints, refunds, service requests, or claims that are logged through our authorized communication channels. Customers are encouraged to contact our customer support team for any assistance or to resolve any issues.

By adhering to this policy, customers can ensure that all interactions with TechMatched remain secure, transparent, and eligible for support and protection.